PC Expert Terms and Conditions of Use

Welcome! Thank you for choosing the products and IT services provided by PC Expert, located at 6100 Coors Blvd. NW., Albuquerque, NM 87120.

By using this site (http://pcexpert.us), and submitting your order with us, you are agreeing to comply and be bound by the following terms and conditions of use. Please read them carefully.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these terms and conditions without prior notice. If you do not agree to these terms, please do not use our website or services. Your continued use of this site following the modification will mean you accept those changes.

Restrictions on use of materials

This website contains material which is owned by or licensed to PC Expert. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All other trade-marks, product names and company names or logos cited herein that are not the property of PC Expert are the property of their respective owners.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Security and Privacy

PC Expert strives to create a positive experience while protecting the security and privacy of any information you provide with us over the internet. However, PC Expert cannot guarantee that this information will not be improperly accessed or used by third parties. You are submitting this information over the internet to PC Expert at your own risk. For more information, please visit our privacy page http://www.pcexpert.us/content/6-privacy-policy

Order Acceptance

Receipt of order confirmation sent to you does not mean our acceptance of the order. PC Expert reserves the right to accept or decline your order for any reason at any time after receiving your order.  You must truthfully and accurately select the correct service for your requirement and needs. If a repair exceeds what is indicated, no repair will be made until we contact you and resolve any discrepancies.


In the event that a device is left at our repair facility with no response from you, the customer, for more than 120 days, the device will become the property of PC Expert.


Shipping and Handling



Our customer-friendly shipping policy requires you to be responsible for the shipping and handling fees of sending your device to our repair location. PC Expert will cover the basic cost to send the repaired item back to you.




We use USPS and UPS.


PC Expert will not be responsible for damage during shipment. It is your responsibility to inspect the parcel for signs of tampering or physical damage before accepting delivery.  We recommend

Typographical Errors

In the event of any item listed at an incorrect price or with incorrect information due to a typographical error or an error on information received from our supplies, PC Expert reserves the right to decline and/or cancel any orders for the incorrectly listed item. We may cancel at our discretion orders which may or may not have been confirmed. In the event an order has been already paid for and charged to your credit card, PC Expert will immediately issue a credit back to the card.

Returns and Warranties

Please note that there are no refunds on repair services. We offer warranty on parts ruled as defective within the first 60 days after the date of service purchased. Our warranty covers only parts that we installed, not additional problems and 60 days warranty on remote support services which include but not limited to virus removal, pc tune up, software setup, printer setup.

All sales are final unless an accessory or physical part has been purchased. Refunds must be requested within 7 days of purchase date. There is one (1) year limited warranty on smartphone or iPad with natural defect.

Limitation of Liability

PC Expert will not be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some of these limitations may not apply in some jurisdictions, so the above limitation or exclusion may not apply to you.

Abandonded devices

In the event that a device is left at our repair facility with no response from customer for 120 days, device becomes property of PC Expert.